The Green Web Foundation operates an open source platform that helps people check if websites or online applications run on green energy. For this to be possible, the people in the organisations that provide the digital infrastructure need to be able to enter information about the services they provide, as well as the supporting information to back up their green claims.
Over the last few months we have been working on a new interface for adding this information, and we need help:
- testing how usable the new designs are, and
- identifying key areas to prioritize our efforts in making it easier to use
If you are able to spare some time supporting this goal, we’d be very grateful.
What do I have to do?
If you’re prepared to help, please fill out the linked form below, answering the relevant questions:
If selected to join a usability research session, you will be asked to carry out a task representative of the kind of activity we anticipate people would perform on our platform.
We will work with you to find a mutually convenient time to do this, in a usability research session with a moderator there to assist in case you get stuck. This will usually be a remote session, where you would need to be able to share your screen, and if you consent, it may be recorded.
In advance of the session, a document outlining the specific scenario and task to carry out will be shared with you, containing links to any supporting material, and background informatino necessary for the session.
Who are we inviting to participate?
You either have relevant experience working within an organisation that offers hosted services, and would be in our primary group of users, or we have identified you as a stakeholder who may use the information we display in our services in your day job.
If neither of these apply to you, your input is still appreciated, but at present we are prioritizing the groups mentioned above. We may take longer to get to you.
I’ve filled out the form. What will happen next?
We have a limited set of time slots for research sessions each month. We take you offering your time seriously, so we will try to make the most of these sessions for everyone by matching research participants like yourself to the task or feature we are testing out. You may not be called right away if there is some planned work coming up later that we think might be a better fit for you based on what you shared when expressing interest.
When we do get in touch, we’ll typically share some more background about the research we are aiming to do, along with any supporting materials, and how long we expect it to take. We’ll also share a few potential timeslots based on the availability you indicated.
From there, you can choose a timeslot to proceed. We’ll conduct the session, and at the end share any relevant information about follow-on steps.
Who will see the session I take part in?
The goal of the research is improving the experience of using the Green Web Platform, by helping us understand how it is used in the real world.
We consider anything shared during the session as sensitive – we might use verbal statements, and segments of recordings to demonstrate research findings internally within the team building the platform. We will not share any recordings, statements, or other collected information publicly.
As we detail in our privacy statement, we do not store data longer than necessary – we review our records every quarter to remove or anonymise data that should no longer be retained.
I have further questions. Who do I speak to?
You can use the form linked above, if you’d like to take part in this research but still have further questions. Otherwise the fastest way to get a response is to use our general support form.