Training

Build the capacity in your organisation

If you have one or more existing product/service teams, you might want to be able to audit your supply chain yourself, and know what to look for when finding new providers.

While what to look for and ask for of suppliers is not all that well known, it is teachable, and tools and activities exist to make it easier to understand your exposure to reputational and climate risk, both internally, and throughout your supply chain.

How we can help

To help you here, we offer a workshop, to give whole product teams, or a individual members from multiple teams the capability to audit a service, themselves.

The activities tend to vary based on who we work with, but typically we’d run through some background around how people track emissions in digital services, then run through some exercises to use this to view your own activities through a new lens.

A sample session might involve building building a process maps to gain a shared understanding of what projects look like, before taking some time to think discuss the hotspots where carbon emissions are caused.

We might also work together to build a Wardley Map of the teams and suppliers you rely on in your supply chain, and discuss what you might do at each stage.

Finally, to operationalise this, and make it easier to incorporate into the agile delivery cycle we might run through a Consequence Scanning exercise, so you can where in a project you might ask questions related to intended, and unintended impacts of operating the service.

By the end of the workshop, the team will have had a chance to use these activities in a safe environment, to understand the social and environmental trade-offs they make when choosing different services or products, and also know the kinds of questions they’d need to ask to uncover risks early, and avoid nasty surprises.

Who needs to be involved

This works best if we can work with you beforehand to choose a real service to audit together, but if not, we can provide a sample scenario and service.

As with the audit, this works best when there is at least one person is in the room who can talk about the technical architecture of a system, and ideally someone with service/product management experience, who can talk about the impacts of purchs

These are needed to allow a group to discuss the time or cost implications of different decisions you might make when assessing your supply chain, and get an idea of the kinds of questions you’d need to know to ask of suppliers in your supply chain.

What you get

We’ll take the attendees through a full day workshop, comprised of 4-6 exercises, and work with you to fit your context, and in addition we will provide:

  • Starter presentation decks you can re-use in your organisation for these activities to assessing your supply chain
  • Worksheets with questions and guidance for auditing suppliers
  • A report for the service we look at together, with our recommendations, and summarising the day
  • A report template to use for future audits.

How long this takes

This is a full day, interactive workshop, with two consultants, and works best with between 5 and 15 attendees.

Before the workshop we’ll typically have one call to discuss the running order on the day, and who should be in the room.

After we’ll have a follow up call running through the highlights and key recommendations in the report.