This page contains additional information related to the Green Web Foundation provider verification criteria and process. These FAQs are a supplement to What disclosures do you accept for verification which you should read first to familiarise yourself with the current verification criteria.
Any claims made must be credible, in that they are unique and exclusive to the organisation making those claims. They must also be timely and deliverable – (e.g. a renewable energy certificate from 2016 cannot be used to make claims for the 2025 calendar year; nor can a renewable energy certificate from Norway be used to make a claim for operations in the region of Singapore).
For a detailed explanation of what constitutes a Credible Claim, please refer to the Climate Group’s 24-7 CFC Technical Criteria Appendix A.
Please note that simply linking to a sustainability web page or marketing page is not sufficient disclosure for verification purposes.